Refund and Return Policy
Effective Date: 20 January 2026
This Refund and Return Policy applies to purchases made on https://temptypunch.in/ and is governed by Tempty Punch.
1. Company Information
- Company Name: Tempty Punch
- Owner Name: Krishnaveni P
- GSTIN: 33KGXPK3231E1Z8
- FSSAI License No: 22425303000388
- Address: Tempty Punch, No 22, Konganagiri Bus Stop, College Road, Tiruppur – 641602, Tamil Nadu, India
- Call / WhatsApp: 8111001599, 8111001017
2. No Return Policy (Food Products)
Due to the perishable and consumable nature of food items, Tempty Punch does not accept returns or exchanges once the product has been delivered.
3. Refund Eligibility
Refunds will be considered only under the following conditions:
- Product received is damaged
- Product received is spoiled or expired
- Incorrect product delivered
To be eligible for a refund:
- The issue must be reported within 24 hours of delivery
- Clear photos or videos of the product and packaging must be shared
- The product should not be consumed beyond reasonable inspection
4. Refund Process
- Contact us via Call or WhatsApp at 8111001599 / 8111001017 within 24 hours of delivery.
- Share order details along with photo/video proof.
- Our team will review the request.
- If approved, the refund will be initiated.
5. Refund Method & Timeline
- Approved refunds will be processed to the original payment method.
- Refunds typically take 5–7 working days, depending on the bank or payment provider.
6. Non-Refundable Cases
Refunds will not be provided in the following situations:
- Delay in delivery caused by courier or external factors
- Taste preference or personal dislike
- Incorrect address provided by the customer
- Failure to report the issue within 24 hours
7. Cancellation Policy
- Orders cannot be cancelled once they are confirmed and processed.
- In rare cases where cancellation is accepted before processing, any applicable payment gateway charges may be deducted.
8. Contact Information
For any refund-related concerns, please contact:
Tempty Punch
📍 No 22, Konganagiri Bus Stop, College Road, Tiruppur – 641602
📞 Call / WhatsApp: 8111001599, 8111001017
🌐 Website: https://temptypunch.in/